Posted 23rd June 2025
When you run a small business, there’s no shortage of decisions to make, and IT is one area that often gets pushed down the list.
Whether it’s because of cost concerns, past experiences, or simply not knowing where to start, many businesses fall victim to common myths about IT support.
But the truth is, having the right support in place can make a massive difference to your team’s productivity, security, and peace of mind.
Let’s bust five of the most common IT support myths we hear from business owners, and explain why they might be doing more harm than good.
This is probably the myth we hear the most. And it couldn’t be further from the truth.
In fact, small businesses are often more vulnerable to cyber threats and technical issues because they don’t have dedicated internal teams. Whether it's keeping your devices secure, backing up your data, or helping your team with day-to-day tech issues, professional IT support isn’t just for big corporations, it’s essential for businesses of all sizes.
Think of it like insurance for your systems. You hope you won’t need it, but when you do, you’ll be very glad it’s there.
If your approach to IT support is purely reactive, you’re already on the back foot.
Good IT support isn’t just about fixing problems, it’s about preventing them in the first place.
From patch management and updates to proactive monitoring and cybersecurity training, the right support partner can help you avoid downtime, spot vulnerabilities early, and keep everything running smoothly behind the scenes.
It’s much more cost-effective than firefighting.
DIY IT might seem like a good idea, especially if you’ve got a tech-savvy team member who can help out in a pinch. But without expert knowledge and proper tools, it’s easy to miss things that can leave your systems exposed or inefficient.
Plus, how much time is your team losing to IT tasks they weren’t hired to do?
Outsourced IT support gives you access to trained professionals, enterprise-level tools, and round-the-clock help, without the cost of hiring in-house. It’s an investment in your business, your people, and your future growth.
Not all IT support providers are the same, and we completely understand the frustration of waiting hours (or days) for help from someone who barely knows your business.
That’s why we do things differently.
At LP Networks, we build long-term relationships with our clients. You get a dedicated team who knows your systems, understands your goals, and responds quickly when you need us. No more call centre queues or generic answers, just friendly, expert support you can rely on.
Every business is a potential target for cybercrime, regardless of industry or size.
If you hold customer data, process payments, or rely on digital tools to run your business, cybersecurity needs to be on your radar.
IT support isn’t just about fixing broken printers, it’s about protecting your business from serious risks like data breaches, ransomware, and phishing attacks.
With the right support in place, you can make cybersecurity part of your everyday operations, not just an afterthought.
The world of IT can feel overwhelming, but falling for these myths could be costing your business time, money, and security. The good news? You don’t have to figure it all out on your own.
At LP Networks, we’re here to help you get the support you need, with no jargon, no long waits, and no nonsense. Just friendly, reliable IT services tailored to your business.