All New Client Portal

Posted 28th June 2021

We're excited to announce the launch of our all-new IT Support and Management Portal.

This new system gives you access to everything you need from a single place, meaning you can log your tickets without having to email or phone us.

Our new portal also has many additional benefits including being able to track all of your tickets from one single place.

Key Benefits

Submit Service Requests

Provides a complete and easy to use interface for you to log all of your tickets with us, where you can submit problem tickets, requests, tell us about new starters and also order new equipment!

Provides More Control

Gives you direct access to be able to review the status of your tickets, live, the ability to add notes and attachments. You can also review all your old tickets, leave feedback and ask our engineers for an update.

Online University

Gives you direct access to a catalogue of online computer based training courses for your staff, FREE!

Features Coming Soon

• All-in-one reporting centre
• Shared Office 365 Calendars - to keep everybody in the business up to date with important events
• Knowledge base for your library of business documents
• Customisable Company contact directory
• Company intranet capability (optional)
• Interactive IT roadmaps and plans (based on agreement)
• Overview and reporting of your IT infrastructure

Download your IT Support Guide Here

Choosing a new Managed Service Provider can be a difficult decision to make. It’s not like test driving a car where you can physically see and experience what you are spending your money on and make a choice by comparison. Instead, you have to weigh up the services that are on offer and decide which aligns best with your business. Tricky!

Get your Guide Now