Finding your perfect IT partner this Valentines day
Posted 12th February 2024
We begin to think about our relationships and how they impact our lives. We want to make sure every relationship, from friends and family to business are positive and healthy. We take a look at how your IT partnership should share key qualities just like any other relationship.
Shares your values
Your IT support are similar to a life partner who wants the same as you. They want you to have great IT access, an easy work life and peace of mind for your business-critical IT systems. Making sure you find a MSP provider that has core values will help build a long-lasting business relationship.
Appreciates your imperfections
Nobody is perfect and neither is your IT systems! With updates and new security breaches always on the horizon, your IT will never be perfect, but your team is here to support this. They will help make your IT work the best it can possibly be and turn your IT imperfections into reliable software.
Communicates effectively
Just like any good relationship, communication is key! Your IT team will openly communicate with you and discuss any updates or issues so that changes can be made quickly and effectively.
They won’t ghost you
Your team is there to support you and listen to your wants and needs! You should be able to openly talk to them about any issues or concerns and be able to provide feedback without the worry you won’t hear from them ever again.
You won’t get stood up
Nothing is worse than waiting on someone or something and it never materialising! Any good technology partner will make sure any updates or work that has been agreed to will be done in a timely manner and without you needing to contact them about where they are.
Trust
Long lasting relationships are built on trust and so should your relationship with an IT partner. Trust that they are doing what’s best for your business and that their services are there to help reduce your workload and create a fast and seamless process.
They won’t be flaky
Who wants that partner who says one thing but does another or only half-heartedly comes through with plans?! Your IT team should be dedicated, responsive and follow-through with committed plans that creates a system or fixes an issue that allows your business to work seamlessly.
They will protect you
A partner should care and protect you from anything harmful that could come your way. Your technology partner is exactly the same, they are there to protect you from any harmful malware, IT issues or security bugs.
Reflecting on what qualities are needed to create the perfect partnership can help to keep your relationship and business on a positive path and allow your business to thrive for many years to come!