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How to Use AI for Business Productivity While Staying Cyber-Secure


Posted 5th November 2025


How to Use AI for Business Productivity While Staying Cyber-Secure

Most organisations have realised that AI is not a sentient system aiming to take over the world, but rather an invaluable tool. They have come to utilise it to improve productivity and efficiency. AI solutions are being installed at an astonishing rate. Some are used to automate repetitive tasks, while others provide enriched data analysis on a previously unrealised level. While this can certainly boost productivity, it also raises concerns around data security, privacy, and cyber threats.

The key challenge is how the power of AI can be harnessed to remain competitive while mitigating cybersecurity risks.

The Rise of AI

AI is no longer just a tool for large enterprises. It is increasingly accessible to all organisations. Cloud-based systems and machine learning APIs have become more affordable and essential in the modern business environment for small and medium-sized businesses (SMBs).

AI is commonly used for:

  • Email and meeting scheduling
  • Customer service automation
  • Sales forecasting
  • Document generation and summarisation
  • Invoice processing
  • Data analytics
  • Cybersecurity threat detection

These tools help staff work more efficiently, reduce errors, and support data-driven decision-making. However, organisations must take steps to minimise cybersecurity risks.

AI Adoption Risks

An unfortunate side effect of increased productivity through AI is that it expands the attack surface for cybercriminals. Organisations must approach the implementation of new technology with careful consideration of potential threats.

Data Leakage

AI models require data to function. This may include sensitive customer information, financial records, or proprietary work products. If this data is sent to third-party AI platforms, it is crucial to understand how and when it will be used. In some cases, AI providers may store the data, use it for training purposes, or, in the worst-case scenario, unintentionally expose it.

Shadow AI

Many employees use AI tools in their day-to-day work, including generative platforms or online chatbots. If these tools are not properly vetted, they can create compliance and security risks.

Overreliance and Automation Bias

Even when using AI tools, companies must maintain due diligence. Many users assume AI-generated content is always accurate, which is not the case. Relying on this information without verification can result in poor decisions.

Securing AI While Maintaining Productivity

Securing AI tools is straightforward if approached correctly.

Establish an AI Usage Policy

It is essential to set limits and guidelines for AI use before introducing any AI tools. Key points include:

  • Approved AI tools and vendors
  • Acceptable use cases
  • Prohibited data types
  • Data retention practices

Employees should be educated on AI security practices and the correct use of installed tools to minimise risk.

Choose Enterprise-Grade AI Platforms

Organisations should select AI platforms that offer:

  • GDPR, HIPAA, or SOC 2 compliance
  • Data residency controls
  • Assurance that customer data is not used for training
  • Encryption for data at rest and in transit

Segment Sensitive Data Access

Role-based access controls (RBAC) restrict AI tools to only specific types of data, providing enhanced protection for sensitive information.

Monitor AI Usage

Monitoring AI usage organisation-wide is critical to understanding:

  • Which users are accessing which tools
  • What data is being sent or processed
  • Alerts for unusual or high-risk behaviour

AI for Cybersecurity

Interestingly, while AI poses potential security concerns, it is also highly effective in defending against cyber threats. Organisations use AI to:

  • Detect threats in real time
  • Deter phishing attempts
  • Protect endpoints
  • Automate responses

Tools such as SentinelOne, Microsoft Defender for Endpoint, and CrowdStrike incorporate AI to identify threats swiftly and accurately.

Train Employees on Responsible Use

Humans remain the weakest link in cyber security. Even the strongest defences can be compromised by a single click. Employees must be trained on the proper use of AI tools, including:

  • Risks of using AI tools with company data
  • AI-generated phishing
  • Recognising AI-generated content

AI With Guardrails

AI can transform any organisation’s technological landscape, unlocking new possibilities. However, productivity without proper protection is a risk no organisation can afford. Expert guidance, practical toolkits, and resources are essential to harness AI safely and effectively.
 

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