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Dakota Blue Consultancy Case Study
Based in Ashford, Kent, Dakota Blue Consultants are a friendly team of Director level HR professionals, providing practical HR and Training solutions to various businesses across sectors, including construction, education, marketing and more.
As a full managed service client of LP Networks, a company providing IT support in Kent, the team at Dakota Blue Consulting regularly look to us to find new ways of using the latest IT systems to enhance efficiency within the business, and to increase the security of their clients data.
Client Challenge – Improve Password Handling and Provide A Flexible Phone Solution
With a rise in the number of confirmed cybersecurity breaches globally being due to stolen, weak or reused passwords, our first challenge as Kent IT support for Dakota Blue was to improve password handling and security throughout the organisation.
Our second challenge was to enhance the company’s current remote working solution with a flexible phone solution. Making it simpler to manage and more secure, particularly for staff members that regularly work between home, on site and with clients.
Solution 1. Implementing a Password Management Tool
For the first challenge of improving password handling and password security for Dakota Blue, we added a password management tool to their IT network that staff could access via their phones, tablets, laptops or desktops.
What is a Password Management Tool?
A password management tool is software designed to securely store, manage and organise passwords for various online accounts. The tool acts like a digital vault where users passwords are encrypted behind a master password.
Effective password tools will often include helpful features, like the ability to generate strong and unique passwords, auto-fill login credentials, and sync across devices, including phones, laptops, tablets and desktops.
Benefits Of A Password Management Tool for Dakota Blue Consulting
The main reason for implementing a password management tool for the client was to improve online security across the organisation by encouraging team members to use unique passwords for each account they needed to access.
With the password management tool in place, the risk of security breaches due to stolen, weak or reused passwords is significantly reduced, and the client also benefits from some of the key features of this type of software, including:
Solution 2. Implementing Microsoft Teams Phone
For the second challenge of providing a flexible phone solution for Dakota Blue’s hybrid workers working from home, on the road, and on site, we had a thorough discussion with the. client around areas that could be improved. The addition of a flexible phone solution was one of our solutions, and we integrated Microsoft Teams Phone into the clients existing IT network.
What is Microsoft Teams Phone?
Simply put, Microsoft Teams Phone is a cloud-based phone system which allows you to make and receive voice and video calls on various devices over an internet or PSTN (Public Switched Telephone Network) connection.
Why Microsoft Teams Phone was the right solution for Dakota Blue
As a modern HR consultancy firm utilising a hybrid working format, many of the team members at Dakota Blue are often on site, with clients, or working from home, meaning that a secure and reliable remote form of communication is vital.
As Microsoft Teams Phone fully integrates in the Microsoft 365 cloud with Microsoft Teams, team members now have a simple to manage phone, chat and meeting system that can be accessed from anywhere, and on most devices.
The Key Features of Microsoft Teams Phone
As a result of the integration of Microsoft Teams Phone into Dakota Blues existing IT infrastructure which already included Microsoft 365, team members now have access to various standout features, including the ability to –
IT Support Company, Kent
If you’re looking for competent and experienced IT support for your business, contact LP Networks, one of Kents leading providers of services including managed IT support, IT audits, and cyber security, for businesses across sectors, including law, hospitality, medical consultancy, and more.
One of our experienced IT engineers will be happy to offer you friendly guidance on selecting the right solutions for your business.
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