Sometimes organisations reach a point where their existing IT support no longer meets the evolving needs of the business.
Whether you’re dealing with increased costs, slow response times, or simply need more tailored support to meet the growing demands of your business–switching IT support providers doesn’t have to be complicated.
Switching IT providers doesn’t have to be a headache. At LP Networks, we work closely with you so that the transition process is smooth and stress-free.
At LP Networks, we don’t just fix problems when they arise; we work closely with you to understand your business needs and deliver comprehensive IT solutions that enhance your operations.
Our approach goes beyond troubleshooting – from initial consultation to ongoing support, we partner with you to support your business IT infrastructure so it’s always in optimal condition.
The IT support services we offer includes (but are not limited to):
Day-to-day help desk support to resolve any immediate issues
Manage your existing IT systems
Monitor networks, backup solutions and cloud services
Facilitate new hardware and technical upgrades, including Office 365 integration and email migration
Provide security solutions and antivirus support
Ongoing advice and guidance from our IT experts
When you choose LP Networks, you’re not just getting a support contract. It’s a complete package tailored to your business and delivers the support you need.
Switching IT support providers can seem daunting, but our structured approach ensures a smooth transition with minimal disruption to your business.
1. Initial Discovery Meeting
After enquiry, we book a discovery call to understand your current IT support, the challenges you’re facing and business goals.
Our team conducts an audit of your existing IT infrastructure to identify any potential issues or areas for improvement.
2. Personalised Proposal
We will send you a no-obligation quote outlining the services you need and breakdown of costs.
We’re happy to talk through the quote with you and answer any questions you have.
3. Planning the Transition
Our team will develop a detailed transition plan, including data migration, software setup, and hardware integration. Transition dates are agreed with you.
We’ll coordinate with your existing IT provider to ensure a seamless handover, minimising any downtime or disruption.
4. Integration and Onboarding
Our experts will handle the integration of new services, setting up the systems and tools required for optimal performance.
We provide onboarding and training for your staff, ensuring everyone knows how to access and use the support services.
5. Ongoing Support and Proactive Monitoring
After the switch, we continue to monitor your IT environment proactively, managing your systems to prevent issues before they arise.
With LP Networks, you’ll have access to our friendly help desk team for any day-to-day IT support needs, as well as regular check-ins and performance reviews to keep everything running smoothly.
Before we can send you a quote, you will need to provide us with some information about your current setup.
Here’s what we typically need from you:
Number of Staff: How many people use your IT infrastructure? This helps us determine the level of support you’ll need.
Current IT Requirements: Details of the day-to-day IT help desk support and any specific management needs for your existing infrastructure.
Software and Licences: Do you have current software subscriptions, such as Office 365? Including the number of licences and features used.
Security Solutions: Information about any existing antivirus software or other security coverage.
IT Infrastructure: What are your current systems, including networks, servers, cloud solutions, and backup processes?
Special Requirements: Do you have any other special requirements, such as email migration, support for remote workers, specialised software, or compliance requirements?
If you can send us these details with your enquiry, we’ll create a personalised quote that meets your business requirements, including cost breakdowns and any services we think would benefit you.
We ask our clients for feedback after every interaction. 99% of respondents say they are happy with our service.
Here is a selection of quotes live from our customer satisfaction platform (refresh to see more!).
Always helpful and responsive!
Tabitha Fox - Not Another Marketing Agency
Thanks Sam
Gary Doughty - Astell Scientific
Request dealt with efficiently and effectively
Tabitha Fox - Not Another Marketing Agency
You can always rely on Daniel.
Gary Doughty - Astell Scientific
Excellent service
2 Colmore Security - Axis Security Services Ltd
The service from LP Networks is always great..........you don't make me feel a total idiot and sort out the problem quickly. Very many thanks.
Richard Jemson - Axis Security Services Ltd
As always the service was prompt and precise.
Graeme Femister - Axis Security Services Ltd