Our standard IT Support Desk is available to provide help and assistance on weekdays between 8 am and 6 pm, and our customisable user portal offers complete visibility and control of your user tickets, meaning you can see what we're doing to resolve the issue.
LP Networks want to keep you working so, no matter how you contact us, we will prioritise emergencies, getting your business up and running again with minimal delays. All of our IT support packages are customisable, should you require extended service desk hours please get in touch.
We also keep you fully up-to-date on the performance of your system, back-ups, security, and any service desk tickets with our customer reports. Regular feedback keeps you in control and helps us to speedily review and fix any problems that arise.
If we can fix your IT issue remotely, we will do, saving you the worry of waiting for an IT expert to come and visit you. If we can't solve your problem remotely, we'll schedule a visit*.
*Subject to Service Level Agreements / Contracts. Should onsite visits fall outside your contract agreements we advise you on additional costs.
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South East Enterprise provides a range of business services for start-ups and established businesses
One of our Kent IT Support clients - Astell Scientific - and their cyber security enhancements.
Providing a Dark Web Reporting Solution for one of our clients who is a premium events caterer.