Remote Monitoring & Management (RMM)

We believe in being proactive, after all, it’s easier to solve a problem before it happens.

That’s why the LP Networks software monitors our clients’ servers 24 hours a day, 7 days a week, 365 days a year. 

Automated ‘first fix’ ...

We run automated ‘first fix’ solutions, which we build into our clients’ IT environments, to ensure that if a system failure does occur, there will be an automatic attempt at a resolution. This saves you from worrying about the security of your system and helps us to keep your business’ network running effectively.

Remote Monitoring & Management system (RMM)

Through our Remote Monitoring & Management system (RMM) we deliver the following to both Servers and Workstations:

• Support on Windows, macOS, Linux

• Anti-Virus & Web Protection

• Managed Backups

• Patch Management

• Device Health

• Performance

• Scheduled Maintenance Tasks & Scripts

Early Warning...

Knowing about future problems can keep you ahead of the game and the team at LP Networks can also setup a suite of checks and monitors which provide an early warning of any potential problems that may come up. This helps us to see what may occur in the future and enables us to advise you of anything that may affect your infrastructure.
Our monitoring system covers all aspects of Managed Services, including monitoring mobile devices, wireless controllers, switches, firewalls, domain and SSL certificate expiry.

Remote Monitoring & Management (RMM) FAQs

What is Remote Monitoring & Management (RMM)?

RMM is a proactive technology that continuously monitors servers, workstations, and devices. It detects issues early, automates fixes, and provides insight into overall system health so problems can be addressed before they affect your business.

What types of problems can RMM detect?

RMM can identify performance issues, hardware failures, low disk space, security threats, outdated software, backup failures, missing patches, and early signs of system instability. This helps keep your environment running smoothly.

What is an automated “first fix”?

An automated first fix is a predefined action that runs automatically when a problem is detected — such as restarting a service, clearing temporary files, or applying a patch. This resolves many issues instantly without user disruption.

Does RMM improve cybersecurity?

Yes. RMM supports stronger protection by monitoring endpoints, managing antivirus tools, patching vulnerabilities, and identifying unusual activity. When combined with dedicated Cyber Security services, it provides a robust defence against threats.

Does RMM replace the need for IT support?

Not entirely. RMM reduces the number of issues and speeds up resolutions, but it works best alongside a full support package such as our Managed IT Service Provider service, which handles planning, support, and day-to-day operations.

Can RMM reduce downtime?

Yes. By identifying issues early and resolving them proactively, RMM helps prevent outages and keeps systems operating reliably. This ensures your staff stay productive and interruptions are kept to a minimum.

Does RMM work for remote workers or multiple sites?

Absolutely. RMM tools monitor devices wherever they are located — home offices, satellite sites, or head office — as long as the device is connected to the internet.

What other services complement RMM?

RMM is most effective when combined with reliable backups, disaster recovery planning, and strong cyber protection. Our Backup & Disaster Recovery and Managed IT services provide the long-term support and resilience your business needs.